New Richmond Utilities maintains an electric distribution system that services over 5,000 customers in the City of New Richmond and the Township of Richmond. The purpose of this distribution system is "step down" the 69,000 volt power that is delivered to our substations via cross-state transmission lines from our power supplier, providing electricity to your home or business at the appropriate safe voltage.
Our electric utility staff is responsible for maintaining three substations with current capacity of over 75 megawatts and more than 68 miles of overhead and underground conductor. Over 1,000 transformers regulate the voltage measured by 6,000+ meters used by our customers.
Meter Reading & Billing
New Richmond Utilities crew members collect usage data from your electric meter with an automatic meter reading (AMR) device. Our data collection devices read your meter from a distance and store that information in a format that is then downloaded into our billing software to help produce your monthly billing statement.
View our Electric Service Manual
If you have any questions, please contact the Electric Department at (715) 243-0437 or the New Richmond Utility office at (715) 246-4167