About Us
New Richmond Utilities is a municipally owned and operated electric, water and waste water utility, serving more than 6,000 customers in New Richmond, Wisconsin. We strive to provide low-cost, reliable service with a community-focused, personal touch. We are your friends and neighbors who share your values and understand your needs.
New Richmond Utilities was founded in 1890. While a lot has changed over the past century, the focus of the utility has not. Today, we still offer our customers some of the lowest electric rates in the area – rates significantly lower than those in territories that are served by most investor-owned utilities. And, since we live and work in the community, we provide reliable energy with superior customer service. New Richmond Utilities also provides its customers with clean, high-quality water that meets or exceeds all state and federal standards. And, as part of the community, New Richmond Utilities affords its citizens a voice in its decisions and programs.
Utility Customer Resources
Welcome to New Richmond. We look forward to serving you!
Value of Public Power
The City of New Richmond owns and operates its own local utility and has long been committed to helping make our community a great place to live and work. As a public power community, we are in the business of meeting customers’ needs and providing a higher level of service.
Local Ownership
New Richmond Utilities is dedicated to meeting our customers’ needs while helping to make the community a better place to live and work. We are one of the country’s 2,200 public power systems — a utility owned by the community it serves.
As a non-profit public power utility, we have one main purpose — to provide customers with the best services at the lowest possible cost.
Economic Development
We know that electric costs can be a significant part of your business’s operating budget. Community-owned utilities like us tend to have lower electric rates than nearby investor-owned utilities. Simply put, doing business here – in a public power community – just makes sense.
For Economic Development Information contact the City of New Richmond Community Development team