Please be aware of a recent phone scam. If New Richmond Utilities needs to reach out via phone, it will be from one of our office staff, never an automated system calling. If you are unsure, hang up and call the New Richmond Utility office at 715-246-4167.

  • Part of the Community

    At New Richmond Utilties we don't just provide the power you use everyday. We are also invested in our community. After all, we live here too.

  • A family sitting by a tree
    Savings at Home

    New Richmond Utilties has programs that can help your family save energy and money at home.

  • Couple reviewing finances at dining table
    Bill Payment Options

    At New Richmond Utilties we know your time is important so we give you many quick and easy ways to pay your bill.

Quick Tips

Water Block Usage
 

Many of our customers have called regarding the water blocks on their utility statement, so we would like to explain how this works.

With the drier weather we have had, irrigation usages...

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Recent News

NEW Emergency Rental/Utility Assistance Program Funding Available
 

 Today, Governor Evers announced more than $322 million in funding to support Wisconsin tenants who have experienced income loss as a result of the COVID-19 pandemic. Qualifying residential...

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Recent News

Utility Billing and Due Date Change
 

Beginning in January 2021, New Richmond Utilities will begin transitioning all customers to the same billing cycle. Over the course of the next several months, you may experience longer periods of...

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While municipal buildings are partially open to public access, the City of New Richmond remains open for business. Our staff continues to provide City and Utility services. Call 715-246-4268 for assistance. Select option #2 for City services or #3 for Utilities where you will be routed to a staff member ready to assist you. Our services are also available electronically on our website at https://www.newrichmondwi.gov or https://www.nrutilities.com