The US Environmental Protection Agency requires municipalities to conduct an inventory of residential water service lines with the goal of reducing lead in the water system. Approximately 400 households have been contacted by New Richmond Utilities with a request to participate in a survey. The survey will ask for contact information, pipe information, and a photo of the service line where it meets the water meter. The meter is usually found in the basement utility room, crawl space, or near an exterior tap. Please complete the survey as soon as possible. For more information or questions, please contact the Water Department at 715-243-0436.

Thank you in advance for completing this as soon as possible.

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    Serving residents of St. Croix County with short-term financial aid to those in a crisis situation. Assistance focuses on rent, utilities and car repairs to help keep people in their homes.

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  • At New Richmond Utilties we don't just provide the power you use everyday. We are also invested in our community. After all, we live here too.

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    New Richmond Utilties has programs that can help your family save energy and money at home.

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    At New Richmond Utilties we know your time is important so we give you many quick and easy ways to pay your bill.


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