New Richmond Utilities will begin using automated outbound calls to reach customers with an overdue utility account balance. Customers may make payment via phone, through MyAccount or by using one of the three drop boxes located around the Civic Center building.

  • Participate in the Save to Give Challenge and help local nonprofit organizations earn up to $25,000 in donations!

  • MyMeter mobile app screen shots with text: Go mobile with MyAccount & the MyMeter App

    Mangage your account from anywhere just like you do with MyAccount.

    Download the MyMeter Mobile app today!

  • At New Richmond Utilties we don't just provide the power you use everyday. We are also invested in our community. After all, we live here too.

  • A family sitting by a tree

    New Richmond Utilties has programs that can help your family save energy and money at home.

  • Couple reviewing finances at dining table

    At New Richmond Utilties we know your time is important so we give you many quick and easy ways to pay your bill.


Water discolored? Below is a link to FAQ about discolored water, the causes and possible solutions.




​Wisconsin Help for Homeowners (WHH) is a new statewide program that can help with overdue bills like mortgage payments, property taxes, utilities, and more. The program is open to individuals and...