The mission of the New Richmond Water Department is to provide clean and safe drinking water to the City’s residents and businesses, and to protect public health and the environment by conveying wastewater to the wastewater treatment plant.
The City’s Water Department provides over 500 million gallons of water to residents and businesses in the City of New Richmond, and to a portion of Star Prairie Township. To this end, the Water Department maintains approximately 81 miles of water main, 5 wells and 2 water towers. The Water Department also maintains the City’s wastewater collection system, including approximately 63 miles of pipe and 15 lift stations.
The City’s drinking water is sourced from groundwater through five wells located at various sites throughout the City. The water is treated only by the addition of chlorine and fluoride before being conveyed to the City’s water customers.
Meter Reading & Billing
Similar to reading your electric meter, New Richmond Utilities crew members collect usage data from your water meter with an automatic meter reading (AMR) device. Our data collection devices read your meter from a distance and store that information in a format that is then downloaded into our billing software to help produce your monthly billing statement.
View our Residential, Commercial and Industrial Water Rates effective 2 24 2021
Water Quality
The New Richmond Utility routinely monitors the city’s drinking water according to Federal and State regulations. Our constant goal is to provide you with a safe and dependable supply of drinking water.
Fluoride & Sequestering Agent FAQ
View our most recent Water Quality Report