Receive notifications about utility disruptions, road closures, emergency situations, and more via text message, email, and/or voice message.

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To better understand what happens when there is a sewer backup, please read the Sewer Backup... More

New Richmond Utilities customers can receive free or reduced connected device technology, such as smart thermostats, through Focus on Energy.  For more information and to order your kit, go to... More

New Richmond Utilities files an annual report with the Public Service Commission (PSC) for Electric and Water utilities. The annual report provides a financial, system and usage overview. The... More

Did you know New Richmond Utilities offers ebills to our customers?  It's quick and easy to sign up, just... More

New Richmond Utilities is advising electric customers who are behind on their bills to make payment arrangements with the utility to avoid service disconnection.

 Wisconsin’s Winter... More

Before the cold of winter sets in maintain your heating system and schedule an annual maintenance check-up with a qualified contractor. Be sure to replace furnace filters regularly according to... More

Simple no-cost or low-cost changes can make a noticeable difference in a winter utility bill, according to New Richmond Utilities.

Energy Information Administration data shows that heating... More

New Richmond Utilities reminds customers in need that resources are available to help them and their families stay safe during the winter.

Wisconsin Home Energy Assistance Program

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