New Richmond Utilities has partnered with Operation Help to provide financial assistance to cover utility expenses. If you need assistance paying your utility bill, complete an application at: https://operationhelpstcroix.org.

Terminate Service

Request to Terminate Service

If you are moving out of our service area and are closing your account with New Richmond Utilities, please submit the form below or call us at (715) 246-4167, Monday-Thursday from 7:30 a.m. to 5:00 p.m,. and Friday from 7:30 a.m. to 11:30 a.m.

When you submit the form, we will ask to have a special meter reading on the date you transfer service to the next tenants/owners who will be living at that location. We will send a final bill to your forwarding address.

We are available to take readings Monday through Friday. We do require at least a 24-hour notice.

 

Customer Information

The phone number where you can best be reached if we have questions.

Forwarding Address