REMINDER:  The Winter Moritorium will be ending April 15, 2022. If you need assistance to pay your utility bills, please contact WestCAP at 800-606-9227. Other resources are Operation Help, which can be reached at 715-386-0881, and Salvation Army at 715-246-1222. Contact us now to schedule a Deferred Payment Contract.

Terminate Service

Request to Discontinue Service

If you are moving out of our service area and are closing your account with New Richmond Utilities, please submit the form below or call us at (715) 246-4167, Monday-Thursday from 7:30 a.m. to 5:00 p.m,. and Friday from 7:30 a.m. to 11:30 a.m.

When you submit the form, we will ask to have a special meter reading on the date you transfer service to the next tenants/owners who will be living at that location. We will send a final bill to your forwarding address.

We are available to take readings Monday through Friday. We do require at least a 24-hour notice.


Customer Information

The phone number where you can best be reached if we have questions.

Forwarding Address