Minimize one on one contact: New Richmond Utilities encourages our customers to take advantage of online bill payment and account management tools. Look for MY ACCOUNT in the upper right corner of our site. We also have three outdoor payment drop boxes located around the Civic Center. The City of New Richmond will be operating under COVID-19 guidelines until further notice. Please see press release for details.
To better understand what happens when there is a sewer backup, please read the Sewer Backup Policy.