Whether you need new service, are moving out of town, or just moving across the street, you can find information to make this an easier transition below. Have questions? Give us a call at (715) 246-4167.
Apply for New Service or Transfer Service
Welcome to the area! We are pleased to be your utility provider. You will need to stop by our office at 156 E 1st Street 7:30 am – 4:30 pm, Monday through Friday to complete a service application. Please give us a minimum of 24-hour notice. If you are currently a New Richmond Utilities' customer and you are moving to another address within our service area, you will need to complete a new application for your new address. We will also need to see a current photo ID (ex. Driver's License) for verification when you apply for new service.
Change Mailing Address
Occasionally, we know that our customers will want their utility bill sent to an address that is different than their service address. This can be done by calling our office at (715) 246-4167 or by completing the Change of Address form.
If you are moving out of the New Richmond Utilities area and need to close your account with us, please call us at (715) 246-4167 to let us know your anticipated termination date. You can also complete the Request to Discontinue Service form.
Report Street Light Outage
We appreciate your assistance in making New Richmond a safer place for pedestrians, traffic and the community.
If you see a city street light out, please submit the Street Light Outage form. New Richmond Utilities will take the appropriate action to make sure the light is replaced in a reasonable amount of time.