Minimize one on one contact: New Richmond Utilities encourages our customers to take advantage of online bill payment and account management tools.  Look for MY ACCOUNT in the upper right corner of our site. We also have three outdoor payment drop boxes located around the Civic Center.  The City of New Richmond will be operating under COVID-19 guidelines until further notice.  Please see press release for details.

 

Utility workers working on power lines

New Richmond Utilities is a municipally owned and operated electric and water utility, serving more than 4,850 customers in New Richmond, Wisconsin. We strive to provide low-cost, reliable service with a community-focused, personal touch. We are your friends and neighbors who share your values and understand your needs.

New Richmond Utilities was founded in 1890. While a lot has changed over the past century, the focus of the utility has not. Today, we still offer our customers some of the lowest electric rates in the area - rates significantly lower than those in territories that are served by most investor-owned utilities. And, since we live and work in the community, we provide reliable energy with superior customer service.  New Richmond Utilities also provides its customers with clean, high-quality water that meets or exceeds all state and federal standards.  And, as part of the community, New Richmond Utilities affords its citizens a voice in its decisions and programs.