PLEASE BE AWARE OF A CURRENT SCAM:   New Richmond Utilities has received several reports of automated scam calls demanding immediate payment of supposedly outstanding utility bills. If you receive a suspicious call and/or are unsure of your current balance, call us at 715-246-4167 or stop by the Utility office at 156 E 1st Street.  We do not have an 800 number.


  Beginning June 3, the Civic Center will have new hours! We will be extending our hours Mondays - Thursdays from 7:30 a.m. – 5:00 p.m., and our hours on Fridays will be 7:30 a.m. to 11:30 a.m.

For people wanting to make payments outside of our business hours, we encourage you to pay online.  To pay utility bills click "Pay your Bill" in the upper right hand corner of the home page.  Or to pay City bills online, click the link:…/Online_Payment_Options_with…or visit our website at and click on the “Online Payments” icon on the home page.

   We also have a payment dropbox in the parking lot just south of the building (156 E First Street). This dropbox can be used for utility payments, building permits, park shelter rentals, dog licenses, miscellaneous applications, etc. If you have any questions, please contact us at (715) 246-4268.