MY ACCOUNT

Effective January 28th, New Richmond Utilities will have a new online account management tool.   You will need to create a new online account beginning January 28th to continue receiving ebills, viewing statements, or paying utility bills online.  Look for MY ACCOUNT in the upper right corner of our site beginning January 28th.

The budget billing program is a free service offered to all residential customers. The program is designed to help you avoid unpredictable utility bills and make balancing your budget a little easier.

Your monthly budget amount is based on the average of your actual bill charges during the previous 12 months. Any expected increase in the cost of electric and/or water and sewer are also calculated into the monthly payment when you enroll in the program. We continue to read your meter every month and your utility bill will show how much energy you used, the actual bill amount and the balance on your account. Some months you will pay less for what you actually used and some months you will pay more.

If you would like more information, or are interested in budget billing, please call our office at (715) 246-4167.