Minimize one on one contact: New Richmond Utilities encourages our customers to take advantage of online bill payment and account management tools.  Look for MY ACCOUNT in the upper right corner of our site. We also have three outdoor payment drop boxes located around the Civic Center.  The City of New Richmond will be operating under COVID-19 guidelines until further notice.  Please see press release for details.

 

The budget billing program is a free service offered to all residential customers. The program is designed to help you avoid unpredictable utility bills and make balancing your budget a little easier.

Your monthly budget amount is based on the average of your actual bill charges during the previous 12 months. Any expected increase in the cost of electric and/or water and sewer are also calculated into the monthly payment when you enroll in the program. We continue to read your meter every month and your utility bill will show how much energy you used, the actual bill amount and the balance on your account. Some months you will pay less for what you actually used and some months you will pay more.

If you would like more information, or are interested in budget billing, please call our office at (715) 246-4167.