Billing/Payment Information

We have several convenient ways for you to pay your utility bill.

Pay By ACH

Payments can be made from your checking or savings account. To use this method, please click here and print out the form. Then fill it out and bring the form into the utility office with a voided check or, for your savings account, a deposit ticket. It's as easy as that!! This payment plan will help you in several ways:

  • Saves you time because there are fewer checks to write.
  • Helps meet your commitment in a convenient and timely manner - even if you are on vacation or out of town.
  • Maintains good credit - your payment is always on time and the payment is not lost or misplaced.
  • Saves postage.
  • Easy to sign up for, easy to cancel.

This payment plan is dependable, convenient and easy. If you have any further questions about this service, call us at (715) 246-4167.

Pay Online from your checking or savings account or with VISA, MASTERCARD or DISCOVER CARD

To pay your utility bill online, click here.

Pay by Phone

Payments can be made 24 hours a day by calling toll free (877) 885-7968. Make your payment from your checking or savings account or with one of these cards.

Pay by Mail

If you choose to pay by mail, please send check or money order - do not send cash. Your check or money order and the bottom tear off portion of the bill can be placed in the convenient return envelope that accompanies each month's utility bill.

Pay in Person

Customers can make payments in person at the utility office, located at 156 E 1st Street during normal business hours 7:30 a.m. to 4:30 p.m. We accept cash, check, money order and credit/debit card payments.

Driveup Payment Drop Box

Save postage by using our convenient drive up payment drop box located in the Civic Center parking lot directly across from the police department's garage.

NSF Fees

New Richmond Utilities NSF Check Policy. Checks returned to us for nonpayment are subject to a service charge of $25.00.

Checks processed through PSN that are returned for nonpayment are subject to a service charge of $35.00 from PSN as well as the $25.00 service charge from New Richmond Utilities.