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New Richmond Utilities participates in the Wisconsin Home Energy Assistance Program (WHEAP), which means that customers of the utility may apply for assistance with household heat and electric costs beginning Oct. 1, 2014.

For more information or to begin the application process, see Home Energy Plus or call the toll-free number 1-866-432-8947.

WHEAP accepts applications through May 15. Weatherization assistance is also available through WHEAP, and electric assistance is available through Wisconsin’s Public Benefits program. Local social services agencies can help residents deal with emergency situations.

The New Richmond Utility Water Department will be involved in a water main and fire hydrant flushing and valve operation program starting October 6, 2014.

This notice is to inform our customers that the flushing and valve operation will cause some areas to be without water for short periods of time and a decrease in pressure which may affect automatic flushing and pressure sensitive equipment.

Residents may also notice mineral particles in their water that can affect laundry operations. If mineral particles are detected, cold water should be run to clear out household water lines. If the problem persists, residents should contact the New Richmond Water Department at (715) 246-4167.

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